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HomeBlogBankingKotak Mahindra Bank Customer Care Number, SMS Number and Email

Kotak Mahindra Bank Customer Care Number, SMS Number and Email

April 8, 2026

Kotak Mahindra Bank Customer Care Number, Email & Support Details

Kotak Mahindra Bank provides 24×7 hassle-free customer support through multiple channels. Customers can easily resolve queries or file complaints using toll-free numbers, SMS services, email support, IVR, or online complaint forms.

The primary customer care number is 1860 266 2666, available round the clock for assistance.

What Can You Get Help With?

  • Credit Card Inquiries
  • Debit Card and Account Issues
  • Loan-related Queries
  • Reporting Lost or Stolen Cards
  • General Banking Support

Kotak Mahindra Bank Credit Card Customer Care Number

Kotak Mahindra Bank offers dedicated support for credit card users to resolve queries and manage their accounts efficiently.

Kotak Mahindra Bank 24×7 Credit Card Toll-Free Number

Toll-Free Number Working Hours
1860 266 0811 9:30 AM – 6:30 PM (Mon–Sat, excluding holidays)
1860 266 2666 24×7
1860 266 2666 9:00 AM – 7:00 PM (Mon–Sat)
1800 209 0000 24×7
1860 266 7777 10:00 AM – 7:00 PM (Mon–Sat)
1860 2666 888 9:00 AM – 6:30 PM (7 days, local charges apply)
1800 3006 9090 9:00 AM – 6:30 PM (7 days)

City Wise Kotak Mahindra Bank Credit Card Customer Care Number

City Contact Number
New Delhi(011) 66006022
Mumbai(022) 66006022
Hyderabad(040) 66006022
Chennai(044) 66006022
Bangalore(080) 66006022
Ahmedabad(079) 66006022

Kotak Mahindra Bank NRI Customer Care Number

Kotak Mahindra Bank provides dedicated support for Non-Resident Indians (NRIs) across various countries.

Country Customer Care Number
USA1855 365 6767
Singapore+65 8001013054
UAE80001830148
Australia001180044990000
Canada18557684020
UK0080044990000
Hong Kong00180044990000

Customer Care Email ID of Kotak Mahindra Bank

  • Kotak Securities: service.securities@kotak.com
  • Kotak General Insurance: care@kotak.com
  • Kotak Life Insurance: clientservicedesk@kotak.com
  • Kotak Car Finance: service.carfinance@kotak.com
  • Kotak SME Banking: customerfirst@kotak.com
  • Kotak Credit Card: service.cards@kotak.com

You can also submit your query through the online complaint form on the bank’s official website. A representative will contact you after submission.

Kotak Mahindra Bank SMS Customer Care

Customers can use SMS banking for quick access to services like balance check, statements, and credit card details.

SMS Numbers: 9971056767 or 5676788

Service SMS Format
Balance InquiryBAL
Bank StatementSTMT <Last 4 digits> <Month>
Cheque StatusCHQSTATUS <Last 4 digits> <Cheque No>
New Cheque BookCHQBOOK <Last 4 digits>
Know Account NumberMFACCT <CRN Last 4 digits>
Nearest BranchBRANCH <PIN Code>
Debit Card PINDEBITPIN <Last 4 digits>
Credit Card BalanceCCBAL <Last 4 digits>
Last PaymentCCPYMT <Last 4 digits>
Available LimitCCAVBL <Last 4 digits>
Outstanding AmountCCDUE <Last 4 digits>
Monthly SpendCCSPND <Last 4 digits>
Application StatusCCAPP <13-digit Application No>
Last 3 TransactionsCCTXN <Last 4 digits>
Callback RequestSERV <CRN Number>

Conclusion

Kotak Mahindra Bank ensures seamless support for both domestic and NRI customers through multiple communication channels. Whether it’s a simple query or a complex issue, their customer care team is just a call, SMS, or email away, ensuring a smooth and convenient banking experience.

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